Privacy Policy

 

At Airflexo.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website (the "Website") and engage with our services. By accessing the Website or using our services, you agree to the collection and use of your data in accordance with this Privacy Policy. If you do not agree with our policy, please do not use our services or visit our website.

1. Information We Collect

We collect two types of information from users of our Website: Personal Information and Non-Personal Information.

a. Personal Information
Personal information is data that can be used to identify you as an individual. This may include:

  • Contact Information: Name, email address, phone number, and other communication details you provide when you contact us or sign up for our services.

  • Account Information: Usernames, passwords, and other account details you provide when registering on our Website.

  • Payment Information: Credit card or other payment method details when purchasing services.

b. Non-Personal Information
Non-personal information is data that cannot be used to identify you as an individual. This may include:

  • Browser Information: IP address, browser type, device information, and referring/exit pages.

  • Cookies and Tracking Data: Data collected by cookies, web beacons, and similar technologies to track user activity on our Website for the purpose of improving user experience and service quality.

  • Usage Data: Information about how you interact with our Website, including pages visited, time spent on pages, and other analytical data.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you register on our Website, contact us via email or phone, or interact with our services (e.g., graphic design, video editing, website development).

  • Automatically: Through cookies, tracking technologies, and analytics tools used on our Website.

  • Third Parties: We may receive information from third parties, such as payment processors or advertising partners, to facilitate service delivery or enhance your experience on our Website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver the services you request, such as graphic design, video editing, website development, and digital marketing.

  • Customer Support: To respond to your inquiries, assist with account issues, or resolve any problems.

  • Billing and Payment: To process payments for our services and send you related invoices or receipts.

  • Improvement of Services: To analyze usage data, optimize our Website, and improve our services.

  • Marketing Communications: To send promotional offers, updates, and newsletters that you have opted into, and to manage your preferences regarding these communications.

  • Compliance: To comply with legal obligations, enforce our Terms of Service, and protect our rights, users, and third parties.

4. Cookies and Tracking Technologies

Our Website uses cookies and other tracking technologies to enhance user experience. Cookies are small files stored on your device that help us identify your preferences and improve functionality. By using our Website, you consent to the use of cookies in accordance with this Privacy Policy.

You can control cookie settings through your browser settings, though disabling cookies may limit some features of the Website.

5. Data Security

We take your privacy and security seriously. We implement industry-standard security measures, including encryption and secure server protocols, to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, email providers, or analytics companies. These third parties are obligated to maintain the confidentiality of your data.

  • Legal Requirements: If required by law, or if we believe in good faith that disclosure is necessary to comply with legal processes, enforce our agreements, or protect the rights of Airflexo.com, we may disclose your information.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

7. Your Data Rights

As a user, you have certain rights over your personal data, including:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can update or correct any inaccurate personal data.

  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

  • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails we send or contacting us directly.

To exercise any of these rights, please contact us at jpfile2021@gmail.com.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your personal data is no longer needed, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete such information.

10. International Data Transfers

If you are accessing the Website from outside India, please note that your personal information may be transferred to and stored in India or other countries. By using our services, you consent to the transfer of your data across borders.

11. Third-Party Websites

Our Website may contain links to third-party websites, products, or services. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of those websites before providing any personal information.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

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